FAQs
Got a question about the Place2Be Carol Concert 2023? Take a look at our frequently asked questions.
What time is the concert?
Doors open at 6:00pm, the concert will start at 6:30pm and will finish at 8pm. Please stay with us after the concert for some mince pies and mulled wine!
Where is the concert?
The concert is at Holy Trinity Sloane Square, a short walk from Sloane Square tube station (Circle and District Lines).
The address of the church is: Holy Trinity Sloane Square, Sloane Street, London, SW1X 9BZ
How do I get to the venue?
BY BUS: The 137, 22, 19, 211, 360 and 452 buses all stop within walking distance of the church.
BY TUBE:
Sloane Square (5-minute walk) – Circle and District Lines
Knightsbridge (15-minute walk) – Piccadilly Line
BY CAR (PARKING): Parking in the streets around Holy Trinity Sloane Square is very limited and we encourage you to travel to the church using public transport where possible.
The nearest car parks can be found at NCP London Cadogan Place, Sloane Square Car Park and Sloane Avenue Car Park.
SANTANDER CYCLES: A docking station is located on Sedding Street (on the East side of the church) and there are also stations on Cadogan Gardens and Eaton Square.
All ticketed areas of the church have step-free access and are wheelchair accessible. The event will also be captioned on the screens on the night. There is also an accessible toilet. If you have any accessibility requirements, or require to be placed in a specific area of the church, please contact us at events@place2be.org.uk
When will I receive my tickets?
You will receive your tickets by email shortly after purchase. Please note you do not need to print your tickets to access the event – simply show the ticket on your phone to our event stewards who will be able to direct you to your seating section. If you have not received your tickets within 24 hours of purchase, please email events@place2be.org.uk
I have booked a ticket for a specific section of the church – do I have an assigned seat?
Seating is sold in sections and seating within each section is unreserved. On arrival at the church you will be directed to seats within your section by our event stewards. Seats will be on a first come first served basis.
I have a ticket which may have a restricted view of the concert – what does this mean?
Some seats in the Green sections of the church (seats at the back of the nave and the side of the church) may have restricted or partially restricted views due to the position of columns in the church, or because of the distance of seats from the stage. As tickets are unreserved and allocated on a first come first served basis we cannot guarantee your seat within the Green section will not have a restricted view of the stage, however many seats will have a full view of performances. We will be providing additional screens for the Green sections to ensure that, whatever your view, you won’t miss any of the action, and encourage you to arrive as early as possible to secure the best possible seats.
Will there be a livestream of the event this year?
This year we will not be broadcasting a livestream of the event. However, if you aren’t able to attend, you can still participate in the festive fun as we will be recording the concert! Make a donation here and you will receive a recording of the event, available to watch for up to two weeks afterwards. All in-person ticket holders will also receive a link to the recording.
I can’t come to the event but I want to make a donation. How do I do that?
You can make a donation to Place2Be here. All supporters who donate using this link will receive a recording of the carol concert, available to watch for up to two weeks afterwards.
Want to know more about the concert?
Please email events@place2be.org.uk for further support.